What would you like to see examined by the recently announced Royal Commission into aged care? Is there a particular aspect of aged care that you believe needs attention? Or do you have a story to tell?

If you would like to have some input into what the Royal Commission will investigate, the government wants to hear from you.

But be quick – time is tight. Input into the Terms of Reference will only be accepted until the 25th of September. We dearly hope the community has enough time to respond to ensure that all aspects of the aged care industry that need to be examined are included in the Terms of Reference.

Members of the public will have another opportunity to tell their story once the Royal Commission gets underway.

How to lodge your input the Royal Commission’s Terms of Reference

Submissions can be made via this link on the Department of Health’s website.

Alternatively, members of the public can write to Minister Hunt (Minister.Hunt@health.gov.au) or Minister Wyatt (Minister.Wyatt@health.gov.au).

What the Royal Commission is expected to cover

The Royal Commission is expected to cover:

  • the quality of care provided to older Australians,
  • the extent of substandard care,
  • the challenge of providing care to Australians – including younger Australians – with disabilities living in residential aged care,
  • the challenges posed by the ageing population and rising numbers of people with dementia, and
  • the challenges of delivering aged care services in remote, rural and regional Australia.

The final terms of reference will be determined in consultation with the community, including residents and their families, aged care providers, doctors, advocates, aged care staff, and health care professionals.

“This Royal Commission will be about proactively determining what we need to do in the future”

A statement from Minster Wyatt and Minister Hunt says, “We acknowledge the reporting and concerns raised by the public which has informed the Ministers views to proceed with a Royal Commission.

“Incidences of older people being hurt by failures of care simply cannot be explained or excused. We must be assured about how widespread these cases are.

“As a community we expect high standards for the quality and safety of aged care services and we share these expectations.

“This Royal Commission will be about proactively determining what we need to do in the future to ensure these expectations can be met.”

Do you have immediate concerns?

If you have immediate concerns, you can contact the Aged Care Complaints Commissioner on 1800 550 552 (9am–5pm, Monday to Friday) or you can lodge a complaint online.

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