Following a series of high profile compliance failures and reports of elder abuse in aged care facilities, further perpetuating a negative perception of the sector, pressure on providers to deliver high quality services is greater than ever. This is exacerbated by the implementation of the Royal Commission into Aged Care which promises further negative press as it uncovers tough stories and will no doubt have significant implications for the future of the industry.
Watch and listen to the highlights from the experts in the field and the key takeaways from the Quality in Aged Care conference.
Debora Picone – Chief Executive Officer, Australian Commission on Safety & Quality in Healthcare
Janet Anderson – Commissioner, Aged Care Quality and Safety Commission
Val Fell – Consumer Advocate and Family Care Support Group Leader
Event Hosted by Criterion Conferences, COTA Australia and ACSA.