Natasha Chadwick entered the aged care industry early in her career, and quickly became determined to change the way things were done.
“It is as if people who reach a certain age or lose some of their previous cognitive or physical abilities are discarded, left to spend the rest of their days in drab dormitories in institutions,” Natasha Chadwick, CEO and founder of NewDirection Care, told HelloCare.
“We should be doing a much better job of serving the...
Caroline Egan has been a writer and editor for more than 20 years. She has worked across several sectors, including banking, finance, economics, real estate, and aged care. She was Managing Editor at Macquarie Bank for several years, and also spent a number of years presenting financial market news on television and radio for CommSec. Caroline loves playing Scrabble, going to the movies with her funny children, and walking in nature.
The Royal Commission heard of the obstacles Ruth Harris faced when she tried to find information about her mother’s home care package through My Aged Care.
Ruth, a 65-year-old retired teacher who cares for her mother, Joyce Harris, spoke about her frustrations dealing with the My Aged Care system.
Ruth first contacted My Aged Care when Joyce turned 90 and began having dizzy spells.
My Aged Care said Joyce had to have an ACAT assessment, which she did. She was first assessed...
It’s a common situation we see all too often in aged care facilities: a resident doesn’t want to eat their meal.
The person may not be able to communicate why they don’t want to eat, they may not like the meal, or the food may be too difficult for them to eat. They may not eat because the staff member helping them is distracted. Or, the resident simply may not be hungry.
Of course, making sure that aged care...
Sometimes, when Kate* can’t sleep, when it seems her anxieties will keep her staring at the ceiling for another long, sleepless night, she gets up and makes herself a cup of tea.
She uses a tea bag her family has made themselves and brought to her - a tea bag filled with cannabis.
Kate lets the ‘tea’ brew, and stirs in a large teaspoonful of honey.
The tea eases Kate’s worries, and that night she sleep soundly.
Kate has been...