Asking your employees for their opinions, thoughts, and concerns or dislikes, is the smartest thing you can do to help your business grow in the right direction.

The success of every company can be linked back to one common thing – their employees. The work force and team behind a business is what can make or break them, which is why it is so important to obtain feedback and learn what it takes to create successful employees.

As a manager, it is important to receive feedback from your staff as a way to guide development and improvements. This is why feedback in the workplace should not be seen as a negative thing – it should be taken as an opportunity to connect with your employees over things they are doing well and share any concerns that you or they may have.

Do not make the mistake of thinking that your employee is happy with the way things are – there are always ways you can improve your business and no one would know this better than your workers.

Making it your business to know what your employees are thinking will provide many benefits to a management team:


Building Loyalty

When an employee feels like they are heard, and what they say is making a difference in the workplace, then they feel more personally invested. If they can see that they are valued, it makes them value the business more in return.


The Personal Touch

Psychologists say that people respond well when someone takes a genuine interest in their future and in what their opinions are. By that logic, extending this part of human nature to the workplace helps create loyalty and lessens the distance between employees and employers.


Employee Retention

This happens when an employers is able to utilise a personal touch when receiving employee feedback which in turn develops loyalty. If an employee is happy, they work harder and are less likely to leave their job. And nothing looks better to a customer than a place where people are happy to come to work everyday.

Find out how you can craft your own employee survey on Care Express and get instant actionable results straight to your own private dashboard.

Find out more? Call 0405 220 267 or email


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